Utility Finance Division
Strategic Focus: Build an Executive Team – the Executive Team of this finance division of a major utility wanted to strengthen their strategic focus, decision-making ability and utilize team strengths
Corporation for Positive Change Services: Lead consulting partner designed a two-day advance built on the principles of Appreciative Inquiry that brought the twelve-person team together.
- Prior to the Advance, one-way interviews were completed with team members
- The Advance was divided into four-parts replicating the 4-D process of Appreciative Inquiry
- During the Advance, each ‘D’ was allocated roughly half a day with peer interviews beginning the two days
- The Executive Team was paired into improbable pairs based on information garnered during the one-way interviews
- The Interview Guide focused on questions of trust, decision-making and leadership
- At the end of the two-days, each team member had specific action steps and the team had agreement on new operating behaviors
Corporation for Positive Change Consultant: Ralph Weickel
Results: The Executive Team became more focused in their decision-making while exhibiting a greater strategic focus. This was evident in their meeting structure and performance, which became more productive and produced more consensus decisions.
- Ripple Effects – Direct reports of the Executive Team collaborated more and sought out each other to address problems
- Success Factors – The opportunity to have conversations and have a better understanding of each other’s strengths